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To ensure your retractable screens functions for years of trouble free use it must be maintained and operated in accordance to these guidelines.

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Screens should be retracted when not in use. This helps maintain the longevity of your screen and keeps screens clean

When cleaning, be sure not to use corrosive cleaners, as they may damage the painted finish. Track grooves must be kept clean. Remove dust from grooves using a brush, cloth or vacuum

Periodically clean and lubricate tracks with Wizard Dry silicone spray

Do not allow dirt or debris to build up in the tracks, vacuum/ clean as necessary

In areas of harsh environmental conditions such as beach front or industrial areas, cleaning should be done more regularly

To clean the mesh we suggest vacuuming it with an upholstery brush, being careful not to snag the screen material

Always release the Hand Brake System to move the screen. Rotate the brake lever (this releases the brakes) before sliding your screen to desired position

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If an object prevents the unit from lowering, lift the dropbar up manually and remove the obstacle

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Have questions or need technical support? Our team is ready to assist you with any inquiries or issues you may have. Whether you're seeking advice, need a service request, or simply want more information, don't hesitate to reach out. Fill out the form below, and one of our experts will get back to you promptly.

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